Shipping policy

FREE Shipping - is an available option for orders $100.00 or more within Australia, with a physical street address - it does not include PO Boxes or Parcel Lockers. Your order will be shipped with the most economical carrier, which may increase delivery times.
Does not apply to DEALER | B2B accounts

Shipping Costs
Your shipping cost will vary depending on what you have purchased and where it needs to be delivered. We will price the delivery based on the size and weight of the items you have purchased. Please be aware that shipping is calculated off the larger of the either the package size, or weight. Typically the larger the item, the more expensive delivery will be. During the checkout process you will be offered an option to choose the Fastest or Cheapest delivery option.

Delivery Time
We ship from our Warehouse located on the Sunshine Coast, QLD 4551. We use multiple courier companies with a delivery time between overnight and up to 10 business days after despatch. Our couriers deliver weekdays only. The courier will be automatically selected based on the goods being shipped, the size and weight, delivery pick-up address and delivery location address. Please note that if you want to ship to a PO Box address, you must choose Australia Post as your shipping method. Estimated delivery times quoted at checkout are estimates only, not guarantees, and are calculated in business days and do not include weekend. Metro areas will be faster than regional, country or remote areas.

Authorisation to Leave (ATL)
All orders shipped by Crazy Skate Co. will contain an ATL - Authorization to Leave. This means that the courier company will leave the package/s without a delivery signature. If you are not present to receive the package, your delivery will be left at your door or in a position that the delivery driver deems secure. If the driver feels that there is not a secure position, they may choose to leave a call tag and return your delivery to a depot or Australia Post location of their choosing for collection. Crazy Skates is not liable for any loss or damage to the package/s.

International
Prices vary for ALL International Shipping charges - charges will be calculated at checkout and vary on total weight of your order. Please allow 4-10 business days for your order to get to you. Items will generally be shipped with Australia Post.
Important Note: it is your responsibility to be aware of destination custom and duty costs. These are not included in your shipping charge. Customs and Duties vary from country to country and Crazy Skates accepts no responsibility for any associated or unknown costs that you may incur.